FREQUENTLY ASKED QUESTIONS
Yes, absolutely. At Subpehno, we take pride in our authenticity. All our products are photographed in professional studios to ensure that the color, fabric texture, and embroidery details you see on your screen match the physical product you receive.
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Once your order is placed, a digital receipt is sent to your registered email address. You can also view and download your sales receipts by logging into your account on our website and visiting the 'My Orders' section.
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We offer a hassle-free return policy. If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery. Make sure the tags are intact and the garment is unworn.
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Most of our popular designs are restocked within 2-3 weeks. However, some limited-edition festive collections may not be restocked. You can click on the 'Notify Me' button on the product page to get an alert when it's back.
We provide nationwide shipping across Pakistan. We also offer international shipping to selected countries including the USA, UK, and UAE. Shipping costs and delivery times will be calculated at checkout.
